Senin, 02 Maret 2015

SelfGrowth.com: Conflict Resolution & Getting Referrals

 

SelfGrowth.com

Self Improvement Newsletter

Improve Your Life Today!

 

3/2/15 issue:   Conflict Resolution & Getting Referrals

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* Self Improvement and Personal Growth Weekly Newsletter *
Issue #860, Week of March 2-3, 2015
Publisher: David Riklan - http://www.SelfGrowth.com


In this issue:
-- Quotes of the Week
-- Article: 6 Tips to Resolve Conflict Now - By Leslie Cunningham
-- Article: 7 Steps to Getting Referrals - By Tom Hopkins
-- Book Review: Get Up! I Can't, I Will, I Did...Here's How - By Rodney Flowers
-- How to Subscribe and Unsubscribe from this Newsletter



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*** Quotes of the Week ***
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The man of wisdom is never of two minds; the man of benevolence never worries; the man of courage is never afraid. - Confucius, 551 BC-479 BC

Do not think of your faults, still less of other's faults; look for what is good and strong and try to imitate it. Your faults will drop off, like dead leaves, when their time comes. - John Ruskin, 1819-1900

Everything that happens to us leaves some trace behind; everything contributes imperceptibly to make us what we are. - Johann Wolfgang von Goethe, 1749-1832


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*** Article: 6 Tips to Resolve Conflict Now - By Leslie Cunningham ***
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Listening is essential to running a successful business and creating a phenomenal team.

Employees are inevitably going to have upsets. The real opportunity is to create an environment where they can share their upsets and create new significant breakthroughs and insights.

To create a coaching culture in your business, the first step is to coach your employees to listen from the space of being completely present with the listener. In other words, so they are simply listening rather than taking sides (defending against the other person's story or buying into it).

Here's a simple format for integrating a listening culture in your business (Hint: this process also works great for personal interactions!)

** To read the full article, go here.



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*** Article: 7 Steps to Getting Referrals - By Tom Hopkins ***
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The easiest lead to close is a referred lead.

Unfortunately, not many mortgage brokers have mastered the art form that the process entails. I've developed a simple, seven-step process to obtaining referrals that will give you so much more success in developing your referral business that you will make it an automatic part of every selling situation.

Begin by setting a goal for how many referrals you want from each contact. Start with a goal of just one referral every time, and work your way up to a place where you know the steps so well and they flow so naturally that you'll get at least three referrals from every client.

Then, memorize these seven steps to getting referrals. The better you know them, the better you'll mine the rich lode of referrals that's just waiting for you in your current client base.

** To read the full article, go here.

 

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*** Book Review: Get Up! I Can't, I Will, I Did...Here's How - By Rodney Flowers ***
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Get Up serves as an example that will inspire, motivate, and encourage others to never give up, but instead reach for their hopes and dreams regardless of their current limitations or challenges. In each of our lives, we all have our own set of obstacles and setbacks in life. Things that are limiting and presents what seems like insurmountable barriers. In this case, it was the constraints of a wheelchair. The principles provided in this book will help you not only manage and overcome adversity, but also rise to higher levels of success never imagined.


*****
The list price of this book is $24.99. To purchase it from Amazon.com at a price of $18.80, a 25% discount, go here.

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