Updates to the QuillBot Service Terms and Privacy Policy

Dear Customer, We are updating our Service Terms and Privacy Policy.  We are making these changes to support our expanding business, clarify our terms, and ensure their continued transparency for your benefit. We strongly urge you to thoroughly read the Service Terms and Privacy Policy in their entirety, but here is a summary of the key updates: Summary of the updates to our Service Terms We've updated the dispute resolution and arbitration provisions to provide clarity regarding the specific disputes that are subject to arbitration, outline the procedure for opting out of arbitration, and set the standards and procedures for arbitration. We've clarified that the QuillBot Services are not meant for users under the age of 16. We've refined several details about your and our legal rights, such as providing clarification on liability, disclaimers, your responsibility to cover certain costs (indemnity), and how we may use the content and feedback you provide. For users in the European Economic Area (EEA) or Switzerland, we've clarified where disputes will be resolved and which laws will apply. For EEA users, we've added details about your right of withdrawal. We've made overall improvements to the Service Terms by rewording and rearranging sections to make them easier to understand. Summary of the updates to our Privacy Policy In our Privacy Policy, we've made some changes to the descriptions of our services and features, and clarified the descriptions of our data practices for individual and Team Plan accounts. We've also added detail about how we may use your data, including how we make inferences that help our services operate and provide you a personalized experience.  We've also clarified how we don't use Team Plan user inputs to train our language models, a default practice that won't require any action on your part. The updated Service Terms and Privacy Policy will become effective for all users on November 24, 2024.  When you use the QuillBot Services on or after that day, we will request your acceptance of the updated Service Terms and acknowledgement of the updated Privacy Policy.  We remain committed to your privacy and being transparent about our practices. Thank you for being a valued customer! The QuillBot Team Get the QuillBot app As always, thank you for your support. If you have comments or questions about QuillBot Premium, please reach out at our Help Center. No longer want to receive these emails? Unsubscribe. Your friends at QuillBot, a Learneo, Inc. business | 303 E Wacker Dr., Suite 2101, Chicago, IL 60601